Myanmar Adventure Ecotourism, Ecotourism tour, Adventure Tour

1. What is the next step, after I made a reservation with you?

   After receiving your acceptance of tour, price and payment procedure, we will immediately make necessary arrangements
   which normally take about 2 working days. We will then send to you confirmation by e-mail with your booking status.
   You will then require to settle a 50% non refundable deposit in order to guarantee your reservation. The remaining balance
   can be settled upon your arrival in Myanmar by cash in US Dollor.

2. How do I participate in your tour from my hometown?

   Our tour starts once you arrive at the Yangon Airport in Myanmar (Burma). You can depart from any country and start your
    tour upon arrival. Most common route to Yangon is via from Bangkok, Singapore. Kuala Lumpur, Dubai, where you can have
    a better connection flights from your home country. One of Journeys representatives will meet you at the arrival lounge upon
    your arrival.

3. Can I arrange my International air ticket with you?

We do not recommend to do so international air is best purchase at the point of starts. No agents in Yangon or in other
country can offer you the best price. We suggest you should consult with your local travel agent to get the cheapest airfare.

4. What is included in you tour services?

   Service inclusion/exclusion is clearly mentioned in our quotation. Generally our tour includes domestic airfare, accommodation,
   private transfers and ground transports plus sightseeing with local English or other language guide. Meals, entry and zone
   fees are normally optional but vice visa, international departure tax and personal expenses such as tips, porter, drinks are
    excluded.

5. How many persons required for the tour to operate and what are the departure dates?

It is possible from one person and up and any days of the week since our programs are of private departure.

6. What kinds of meals do you served during the tour?

   Breakfast is include in the room rate and serves at the hotels. Most international hotels serve buffet breakfast and standard
   hotels serve Continental. Lunch and dinner will be optional and if request, serve at best local restaurants with Myanmar.
   Chinese cuisine. European meals can be arranged at some restaurants or at hotels upon request at extra cost.

7. Will I receive refund in case of cancellation?

     Cancellation made before the tour starts – You will loose deposit as mentioned above.
     Cancellation made after the tour starts – Generally no refund will be made. Howere in case of your health problem,
   emergency case a refund will be considered after consult with other service providers involve such as airline, hotel,
   transport for their cancellation policy.
     Force majeure – A full refund of the unutilized numbers of the days will be provided if tour has to suspend due to
   unforeseen circumstances which is beyond our control such as natural catastrophe, political unrest, and sudden cancellation
   of airline without notice or accidents.
   NOTE: The above calculation does not cover international airfare.

8. Can I use credit card in Myanmar?

All major credit card service in Myanmar has been suspended due to American government’s sanction over Myanmar.

9. Why do I have to pre-pay the room to you before check-in?

   You are enjoying our contract rate, thus the reservation and payment have to submitted to us. The advantage is you get a
    better rate, disadvantage is you need to make prepayment.

   Since we offer you our agency rate which is a cheaper than the walk in rate, you have to need making pre-payment to
   us- not to the hotel.

10. How do I check in at the hotel?

After receiving your payment, we will notify hotel with your arrival details while providing you with confirmation by email.
You may simply present this email to the hotel reception as you check-in.

11. Can I bring my mobile phone (or) Hand phone into Myanmar?

   At present the local GSM network does not support global network. Therefore using your global mobile phone is not possible
   in Myanmar. If you brought your mobile phone is not possible into Myanmar then you just have to leave with the custom
   department upon your arrival and reclaim before departure.

12. How can I be contacted from my home?

   After your tour confirmation with us we send you the list of all hotels that you were booked during your stay in Myanmar with
   their contact address, with phone and fax numbers which you may leave to your contacts at home. However some hotels
   may not have facilities to communicate internationally. In this case we will be more then happy to relay your message by
   mean of fax or phone through our Yangon office.

12. How can contact to my home or friends or office from Myanmar?

Overseas calls can be made through IDD phones available at Telephone booths and hotels. Internet interactive service is currently not available in Myanmar however e-mail can be available at most hotels and internet cafes in Yangon. Once you
are in up country excess via email is getting limited however IDD fax service is available at most hotels in up country.

13. What about the medical precaution?

   It is better to bring your own required medicine that you use daily basis. We have AEA and SOS international standard medical
   service provider which is dependable. There are several foreign trained local medical doctors and 24 hour Clinic around big
   cities like Yangon and Mandalay however treatment can be rather limited in other remote region.

14. How about payment term and conditions?

   Upon your tour confirmation we require a deposit of 50% of the total tour fares or minimum of USD 200 per person is required
   upon the confirmation of the tour. The balance of the full tour prices will be done upon arrival by cash in US Dollar.
   For cancellations received by Myanmar Adventure & Ecotourism Travel & Tours Co., ltd.
   The following cancellation policy will apply in addition to any other fees charged by relevant hotel, or other supplier as    follow:
   - 45 days prior to arrival 20% of the tour rate will be applied
   - 44 to 30 days prior to arrival 30 % of the tour rate will be applied
   - 29 to 15 days of prior to arrival 40 % of the tour rate will be applied
   - 14 days or less prior to arrival 50 % of the tour rate will be applied
   After commencement of travel, no refund either in full or part, will be given for unutilized services included in the program.

   Note! The above calculation does not cover international airfare.

15. Why is deposit for tour packages required?

   It is essential to receive your deposit, since we have to keep your space with other related associates such as hotels,
   airlines, etc, and need to guarantee that you will certainly show up. This will guarantee that your tour will materialize
   smoothly.

16. What does FEC means? Do I need to change 200 FEC if we buy the tour service from you?

   F.E.C. means foreign Exchange Currency. Formerly, you have to change USD 200 with 200 FEC upon arrival if you get E.V.T
   (F.I.T) visa. But now it is advantage all tourists do not need to change whether your visa is E.V.T (package) or E.V.T (F.I.T).
   But we would like to suggest you to get package visa. We will help you to obtain this visa at the Myanmar Embassy or
   Consulate by sending to our concerned Myanmar Embassy and copy to you. With it, you are going to apply your visa.

17. How can I get Myanmar Visa? What is required to get Myanmar visa and how?

   A valid passport with Entry visa is essential for all tourists & businessmen, relevant at Myanmar Embassies and Consulate
   General Offices abroad. Both Tourist Visa & Business Visa are valid for 28 days, extendible to 14 days for tourists & 3
  months for business. You must enter Myanmar before the expiration of the visa (valid 90 days after issue).
  There are two types of Visa called EVT (FIT) and EVT (package) Visa. We encourage you to apply EVT (package) visa .
   Please see as follow:   E.V.T. (PACKAGE)
   You can apply the visa at Myanmar Embassy or consulate with prior arrangements and confirmation from us. We will send
  you our Package Tour Confirmation Letter after getting guests’ names and passport detail. With this letter with passport and 3
   Photos, you can apply PACKAGE VISA at the nearest Embassy or Consulate.    E.V.T (F.I.T)
   This Visa can be obtained at every Myanmar embassy or consulate by submitting passport and 3 photographs! Visa fee is
   USD20. It was necessary to change 200 USD into equivalent 200 FEC compulsorily till the last September 2003. But, now it is
   advantage and those FIT visa holders also do not need to change FEC 200 on arrival at the Yangon airport. But we would like
   to strongly recommend that our clients to get the E.V.T Package visa by getting the recommendation letter from us.
VISA ON ARIVAL
   For the countries where do not have Myanmar Embassies or Consulate, we will arrange visa on arrival and we need the
   information of the clients as follows:
    1. Clients full name and Passport numbers.
   2. Date of issue and place of issue.
   3. Date of expire.
   4. Father’s name
   5. Date of Birth and place of birth.
   6. Occupation
   7. Home address
   8. Nationality
   9. 2 Recent photos size photographs
   10. Countries for passport valid

    You need to bring 3 passport photos from abroad to show at the visa counter at the Airport as there is no possibility to take
    photos at the airport!!! We need your passport copy at least 14 working days before your arrival. So we can apply
    permission and then submit to Immigration Department.
   After Visa is approved, We will inform the International airline that they will allow your boarding without Visa in your passport!
   Visa fees : 20 US$ per person + service charge,
   1-2 pax: 10 US$ per person
   3 & above pax: 5 US$ per person

18. Can I get visa online?

   Yes! You can get visa online through http:// www.visa.gov.mm

    Online visa applications have begun flowing in to the Immigration and National Registrations Department since the e-visa
    system was launched in January 2004. This is an advantage for the tourists those do not have enough time to apply the visa
    at Myanmar Embassy.
    “E-visa” is a web-based entry visa application service. The website allows visitors to the Union of Myanmar to apply for
    your entry visa online, right from your home or work without having to appear at a consulate in person. You are required to
    fill in the application form for processing by the Immigration and the National Registration Department. Approved application
    are then returned by e-mail to you. You will need to carry a print-out of the approved application form to show to Immigration
    officials on their arrival in Myanmar.
   The e-visa fee is US $ 20 for tourists, plus an online processing fee of US $ 10 each. For now, you will pay these fees at the
    airport on your arrival, but for the future Immigration and National Registration Department have a plan for payment with a
    credit card system. The validity and length of the e-visa is also 28 days and when the formerly is not done the bearer has a
    grace of 90 days, after which the e-visa is not applicable. Some tourists are using e-visas to enter Myanmar now. In June,
    they will arrange for travel agents to apply this e-visa.